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I. Basics
1. What are NFTs?
• How do NFTs differ from cryptocurrencies?
2. How does a Multi-Chain NFT Marketplace work?
• Overview of multi-chain operations.
• Benefits of a multi-chain marketplace.
II. Getting Started
• How to register.
• Supported wallets.
• Connecting and disconnecting wallets.
• Multi-chain wallet considerations.
• How to list.
• Setting price and auction parameters.
• Multi-chain considerations for listings.
• How to browse and search.
• Making an auction bid or buying instantly.
• Safety tips.
IV. Understanding Transaction Fees in Our NFT Marketplace
1. What is the transaction fee on the NFT marketplace?
2. How is the transaction fee processed?
3. Why is there a transaction fee?
4. Do I need to be aware of this fee when using the platform?
• List of supported blockchains.
• Advantages of each chain.
1. Protecting Your Account and NFTs
• Basic security tips.
• Dealing with phishing attempts.
• Overview of marketplace smart contracts.
• Audits and security measures in place.
1. Common Issues and Solutions
• NFT not showing up.
• Failed transactions.
• Cross-chain transfer delays.
2. Reporting Bugs and Glitches
• How to report issues.
• Expected response time.
• Forums and chat groups.
• Social media channels.
• How to reach customer support.
• Expected response time.
I. Basics
- What are NFTs?
Exploration of NFTs: Non-Fungible Tokens (NFTs) represent a revolutionary form of
digital assets with their authenticity guaranteed through blockchain technology.
Unlike conventional cryptocurrencies such as Bitcoin or Ethereum, which are
fungible and can be traded on a one-to-one basis, NFTs possess inherent
uniqueness and are not interchangeable in a straightforward manner. These
distinctive characteristics make NFTs an innovative aspect of the blockchain
ecosystem.
How do NFTs differ from cryptocurrencies? While cryptocurrencies are identical
tokens that hold value and can be used for transactions, NFTs represent ownership or
proof of authenticity of a unique item or piece of content, usually digital in nature.
Diverse Applications of NFTs: Non-Fungible Tokens (NFTs) find a wide array of
applications, including but not limited to digital art, collectibles, virtual real estate, in game items, and various other digital assets.
These unique tokens offer an innovative solution for ownership and provenance in an increasingly digital world.
- How does a Multi-Chain NFT Marketplace work?
Overview of multi-chain operations: A multi-chain NFT marketplace operates on
multiple blockchain networks, allowing users to list, buy, and sell NFTs from different blockchains in one
unified platform. Benefits of a multi-chain marketplace: It offers wider exposure, more variety, and
flexibility in listing and purchasing NFTs. Users are not limited to a single blockchain.
II. Getting Started
- Creating an Account
How to register: Navigate to our homepage and click on 'Connect Wallet'. If you do
not have the applicable wallet, clicking this option will guide you to the download page of said wallet.
- Connecting a Wallet
Supported wallets: We support MetaMask, Wallet Connect, Coinbase Wallet, and more to come.
Connecting and disconnecting wallets:
Simply press the "Connect Wallet" button on the marketplace and select your choice
of Web 3 applicable wallets.
Click on the blue profile image at the top right of the marketplace then choose
'Log In' Here you can connect or disconnect supported wallets. Or go to your choice of Web 3 Wallet
provider such as MetaMask and log in directly through that.
- Multi-chain wallet considerations
It is crucial to carefully select a multi-chain wallet that aligns with your specific needs
to ensure seamless transactions and effective management of your NFTs.
Compatibility with the blockchain network of your choice is crucial for a user-friendly
and efficient experience. This consideration extends to the ability to view and interact
with your NFTs across different blockchain networks. Making an informed decision in
this regard is essential for maximizing the utility of your wallet across various chains.
III. Buying and Selling NFTs
- Listing NFTs for Sale
Listing Your NFT: The process of listing your NFT involves a series of steps to
ensure a successful transaction. Begin by navigating to the 'Create Listing' section,
where you'll embark on the following actions:
1. Select the Appropriate Blockchain: Choose the blockchain network where your
NFT is hosted. This step is crucial, as it determines the environment in which your
NFT will be listed.
2. Connect Your Wallet: Establish a secure connection with your digital wallet to
enable the transfer of ownership and the execution of the listing.
3. Choose the NFT: Select the specific NFT you wish to list, ensuring precision in
your selection.
4. Define Price or Auction Terms: This stage allows you to set the terms of your
listing. You have the option to either set a fixed price for immediate purchase or opt
for an auction-style listing, where potential buyers can bid on your NFT.
5. Click 'List': Upon confirming all the necessary details and parameters, click the
'List' button to initiate the listing process.
Setting Price and Auction Parameters: When deciding on the pricing structure for
your NFT, you have the flexibility to choose between a fixed price or an auction
model. This choice largely depends on your preferences and the perceived value of
your NFT. Fixed prices offer straightforward, immediate transactions, while auctions
allow potential buyers to engage in competitive bidding, potentially driving up the
value of your NFT before the sale concludes. Consider your goals and the demand
for your NFT when making this decision to optimize your listing strategy.
- Purchasing NFTs
Browsing and searching for NFTs: Discovering NFTs within our platform is made
simple through our user-friendly search bar and filter options. You can explore NFTs
by applying various criteria such as artist, wallet address or using specific terms like
the NFT name or collection.
Placing Bids or Making Instant Purchases: Once you've found an NFT that piques
your interest, click on it to access detailed information. From there, you have two
convenient options: 'Buy Now' for immediate purchases or 'Place a Bid' if the NFT is
listed in an auction format.
Safety Considerations: Prior to any transaction, exercise caution by thoroughly
examining the NFT's details and verifying the reputation of the seller. Be vigilant
against potential phishing attempts and refrain from following suspicious links to
ensure a secure and reliable experience.
IV. Understanding Transaction Fees in Our NFT Marketplace
- What is the transaction fee on our platform?
For all NFT sales conducted on our platform, there's a standard transaction fee of
1.33% applied to the total sale price.
- How is the transaction fee processed?
The fee is automatically deducted from the total sale amount, ensuring that sellers
receive the net amount after the fee deduction.
- Why do we charge this fee?
Our transaction fee is in place to cover the operational expenses of our platform. It
helps us maintain a smooth experience for both buyers and sellers.
- Do I need to be aware of this fee while using the marketplace?
Yes, by using our platform to buy or sell NFTs, you're acknowledging and agreeing
to our fee structure. Should there be any changes to this percentage in the future,
rest assured we'll inform all users well in advance. The updated fee details will
always be available in this Help section, as well as in our Terms of Service.
V. Multi-Chain Operations
- What are Supported Chains?
Ethereum: Ethereum stands as one of the most renowned blockchains, boasting the
most well-established NFT ecosystem. Its widespread recognition makes it a go-to
choice for those looking to tap into a large and diverse NFT marketplace.
Binance Smart Chain: Binance Smart Chain offers a competitive edge with lower
transaction fees, making it an attractive option for cost-conscious users. This cost
efficiency doesn't compromise on performance, providing a balance between
affordability and functionality.
Polygon: Polygon excels in delivering swift transactions at minimal fees. This
scalability solution enhances the user experience by reducing the time and cost
associated with interacting on the blockchain, making it a preferred choice for those
seeking efficiency.
AVAX (Avalanche): AVAX shines in the domains of speed and scalability, enabling
the construction of versatile blockchain services. Its innovative approach to
consensus mechanisms and network design makes it a prime candidate for
applications demanding high throughput and adaptability.
FTM (Fantom): FTM combines speed and affordability while offering compatibility
with dApps from Ethereum and other blockchains. This interoperability expands the
horizons for users, facilitating the seamless transition of decentralized applications to
the Fantom network.
VI. Safety and Security
- Protecting Your Account and NFTs
Securing your NFTs and account is of paramount importance in the digital realm. To
fortify your defences, consider these fundamental security guidelines:
1. Guard Your Secret Recovery Phrase: The "Secret Recovery Phrase" is a vital
security feature that holds the key to your entire wallet. Under no circumstances
should you share this sensitive information with anyone. Safeguarding this phrase is
crucial to prevent unauthorized access to your assets.
2. Verify Website URLs: Take the time to verify the website URL before engaging
with any platform. Phishing sites often mimic legitimate websites to deceive users.
Ensure that you are on the official and trusted website to mitigate the risk of falling
victim to fraudulent schemes.
By adhering to these security measures, you can substantially reduce the
vulnerability of your account and protect your valuable NFTs from potential threats
and unauthorized access.
- Smart Contract Security
Our platform's smart contracts play a pivotal role in overseeing the NFT listing, sales,
and purchase processes, whether they occur through direct transactions or auctions.
Upcoming Internal Audits and Security Measures:
We are committed to upholding the highest standards of security and transparency.
To ensure the robustness of our smart contracts, we have plans in motion to conduct
regular audits. While the choice of the auditing company is still pending, we will
finalize this decision in the near future. The results and comprehensive reports from
these audits will be made publicly available, allowing our users to review and verify
the integrity and reliability of our smart contracts.
VII. Troubleshooting
- Common Issues and Solutions
If you encounter the issue of your NFT not appearing as expected, here are some
steps to help resolve the situation:
1. Check Wallet Connection and Sync: Begin by verifying that your wallet is correctly
connected to the platform and fully synchronized with the blockchain. A proper
connection is vital to ensure your NFTs are displayed accurately.
2. Persistent Issues: If the problem persists even after confirming your wallet's
status, we encourage you to get in touch with our support team. They can provide
further assistance and investigate the issue to ensure your NFTs become visible as
intended.
- Failed transactions
In the event of a failed transaction, here are some important steps and
considerations to keep in mind:
1. Sufficient Gas or Funds: First and foremost, it's essential to ensure that your wallet
contains an adequate amount of gas (in the case of Ethereum and similar
blockchains) or the necessary funds for the transaction. Insufficient funds may result
in transaction failures.
2. Off-Peak Times: To enhance the likelihood of a successful transaction, you might
consider trying again during off-peak times when network congestion is typically
lower. This can reduce the chances of your transaction encountering delays or
failures due to high demand on the blockchain.
- Cross-chain transfer delays
Cross-chain transfers can vary in processing time, depending upon the specific
blockchain network's characteristics and its current congestion levels. We
recommend exercising patience and understanding that the time it takes for your
transfer to complete will depend on the blockchain involved.
- Reporting Bugs and Glitches
How to report issues
Use our 'Report Issue' form on the website or email us at
[email protected]. Please provide detailed information about the problem.
Expected response time: Our team typically responds within 24 hours.
VIII. Community and Support
- Joining the Community
Forums and chat groups: Join our , [Telegram Group], or [Discord] to interact with
other users and stay updated.
Social media channels: Follow us on [Twitter], [Instagram], and [Facebook] for
updates, announcements, and events.
- Contacting Support
Reach customer support by email :
Expected response time: We aim to respond within 6 hours. Please be patient during
high-volume periods.